NATURAL ENERGY WORKS

Important Note for our International Customers

Notice on International Shipping and
International Returns and Refunds

BOOKS & DVDs Books by Wilhelm Reich About Wilhelm Reich Saharasia, by James DeMeo Orgone Accumulator Handbook Other Titles by J. DeMeo General Orgonomy & Eva Reich Heretic's Notebook On Wilhelm Reich & Orgonomy Pulse of the Planet Annals, I.O.S. Back Issues Offshoots of Orgonomy It Can Be Done - DVD Viva Little Man - DVD Exploring the Spectrum - DVD Life Energy Science Viktor Schauberger & Living Water Astrophysics/Science Controversy Energetic Engineering UFOs - Scientific Evidence Electrosmog & Nuclear Radiation Bions, Protocells, Biogenesis Debunking AIDS Mythology Health, Healing, Controversy Human Sexuality Contraception, Birth, Parenting Ending Genital Mutilations A.S. Neill & Summerhill School Climate, Geology, Catastrophism Anthropology, Peaceful Societies, Matriarchy, Pre-Columbian Contacts, Pre-20th Century History Saharasia Today: 20th Century History, Critique of Right-Wing, Left-Wing & Islamic Fascism Amazing Unusual Videos & DVDs Earth From Space Map Remainders & On Sale MEASURING INSTRUMENTS Experimental Life-Energy Meter Trifield Broadband EMF Meter Cell Phone & Tower RF Meter Microalert EMF/RF Alarm Natural Field Meter RadAlert-100 Radiation Alarm Strike Alert Lightning Detector Fitzroy Stormglass Barometer Goethe Weatherglass Barometer Woodsman's Weatherstick APPARATUS & UTILITIES Orgone Accumulator Construction Supplies: Steel Wool Reels, Carded Sheeps Wool, Acrylic Felt Martin Wasser-Wirbler Water Vortex Device Photoelectric Smoke Detectors Powerful Ceramic Magnets Glow Tape & Sheets Solar Energy Battery Chargers Solarscope - Safe Solar Telescope Planetica MAKE YOUR WORLD BEAUTIFUL Faribault Wool Blankets Mountain Wildflower Seeds Music of the Spheres Chimes Non-Toxic Shampoo & Soap

Here is an overview of the shipping methods we can offer. For some items such as books which are lower-cost and heavier weight, we will give you several different options to choose from. For more expensive items such as meters, we will only ship by the more reliable methods offering insurance and internet tracking. This is both for your protection as well as ours. Update 14 May 2007: US Postal Service Introduces New International Mailing Services * FIRST-CLASS MAIL INTERNATIONAL (old term: "Airmail Letter Post") is the cheapest option, allowing for shipment of media items such as books or DVDs up to a total package weight of 4 pounds, but does not carry insurance or tracking. This category is subject to rough-handling and low-priority treatment. If you select to use this economical method, then you automatically assume all risks in case the item is lost, stolen or destroyed by the USPS or the Postal Authority of your home destination nation. No refunds or replacements would be possible. We could mail you a copy of the original invoice, but that would be all. Delivery times to most destinations is between 10-20 days, depending upon your location and how long the item is held at your Custom's Office. We will only offer this on inexpensive items. * PRIORITY MAIL INTERNATIONAL (old term: "Airmail Parcel Post") is a bit more expensive, but does carry insurance and a method for parcel-tracking by the Postal Authority, but no internet tracking for the buyer. By our experience, this category is subject to rough-handling and low-priority treatment (in spite of the "Priority" label). Delivery times are similiar to International First-Class (above). * EXPRESS MAIL INTERNATIONAL (old term: "Global Express Mail") is the most reliable and fast method we can offer at the relatively low prices of the Postal Services. It comes at a slightly higher cost yet, but carries both insurance and internet tracking. And it is still much more economical than the parcel delivery services such as UPS, FedEx or DHL. Delivery times are typically between 7 - 10 days to most destinations, depending upon how long the item is held at your Custom's Office. NOTE: the shipping method "Surface Mail", very cheap with long transit times, has been discontinued by the US Postal Service and is no longer available. * PARCEL SERVICE DELIVERY such as UPS, FedEx or DHL is also available, but at a much higher cost, and we will quote this for you only by request. It is very reliable, however, and the shippers basically hand-carry their items through the custom's process, making for a speedier delivery than even Express Mail International. They will nearly never lose a package, but plan to spend more on the shipping costs. * CUSTOM'S OFFICE DELAYS, AND OTHER POSSIBLE PROBLEMS: If an item gets "hung up" in your nation's Custom's Office, this will be immediately apparent if using Express Mail International or UPS shipping, and will show up on the internet tracking websites. For Priority Mail International, only the Postal Authority can track it, after one makes a claim for loss. For First Class International, no insurance or tracking is possible. For insured packages going missing for other reasons (ie, loss or theft), we can file forms with the shipper which will initiate a search for the item that usually "shakes it loose". In those rare instances where the package cannot be located, a "trace" and insurance-claim procedure is then initiated. Be prepared in those cases, we cannot issue refunds or replacements until the Postal Authority or shipper gives a clearance for the insurance, which can take many months. This is why we recommend Express Mail International or UPS for higher-value items and those which absolutely "must arrive on time". If you selected and paid for a method such as Express Mail International or UPS which has internet tracking, we will email to you the internet tracking numbers. Keep these for your records. You can use them to follow the progress of your shipment. Be sure someone is at your provided shipping address to receive the package when it arrives at your location. If it does not arrive within 30 days, contact us immediately to undertake a search-claim with the Postal Authority. Here are the pertinent internet tracking webpages: For USPS: http://www.usps.com/shipping/trackandconfirm.htm For UPS: http://www.ups.com/WebTracking/track?loc=en_US * FILING CLAIMS FOR DAMAGED ITEMS, OR ITEMS STOLEN FROM A DELIVERED PACKAGE. For insured packages which arrive at the destination, but which are damaged or where items are stolen from the package, you must IMMEDIATELY contact your local Postal Authority or shipper, and SHOW THEM THE DAMAGED OR OPENED PACKAGE. We advise, as quickly as possible, to SHOW AND OPEN THE PACKAGE ONLY IN THE PRESENCE OF THE LOCAL POSTMASTER OF YOUR POST OFFICE, OR IN THE SHIPPING COMPANY WHICH DELIVERED IT. This is the only way to document the damages or theft of items. If this is not possible, then make a digital photo of the damaged package, and keep the packaging and the damaged items until such time you can show it to them. The insurance claim procedure for such damage or theft from a delivered package often must be started at the customer's location, and requires your local post office or shipper to certify the damage. Otherwise, no insurance coverage or replacement would be possible. Contact us about it only after you have made your local post office or shipper aware of the problem. For First Class International items which don't carry insurance, there is no recourse in the event of damage, loss or theft. As noted, in those cases it becomes your loss, which is why we do not encourage this method unless your Postal Authority has a very good record of reliability, and you are willing to take the risk. THANKS VERY MUCH! for your business and cooperation on these matters. Because of the complexity of international shipping, many firms simply will not sell items outside of the USA. By indicating your selection and approval of shipping quotations, you consent and give your approval, agreement and understanding to these issues, that we as seller and you as buyer are bound by the limitations of the Postal Authority or other shippers used, as well as to their search-tracking and insurance-claims procedures and restrictions. You will not hold Natural Energy Works liable in cases of loss, theft or damages by the various Postal Authorities, and understand and agree that refunds and replacements of items ordered are entirely dependent upon the resolution of the search-tracking and insurance-claims procedures of the Postal Authorities and shipping companies. IF YOU DO NOT AGREE, then please let us know and we will cancel your order, and refund any amounts already paid. Or, you have the option to select a more secure method of shipping, and pay the additional amout required for that service. Also review our Warranty and Returns policies which are valid for sales in both the USA and to other nations. From the Staff at Natural Energy Works!

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